Frequently asked questions

Full courses in English and German (A1–C1); Norwegian growing level by level; first lessons in Spanish; picture album in 37 languages; tools and AI practice in 54.

The Course map, the Translator, Make a text, Speaking, Writing and the other AI tools work in all 54 languages. Lesson courses exist only where the statement says so.

As a guest you can read one text at your level for free, with no sign-up. Everything else — lessons, saved words, your streak and the AI tools — needs a free account. Sign up with an email address and password or with Google.

Create a free account

The interface comes in 12 languages: English, Persian, French, Norwegian, Portuguese, Japanese, Russian, Spanish, Arabic, Chinese, Turkish and Ukrainian. Change it under Settings. Persian speakers can also use fa.ilexibox.com.

Open the Course map. Each level has a level test at its top; pass it to confirm the level and open the next one. A level above yours opens as a preview until you pass the test before it. Every page shows one level line, for example “B1 · 4% toward B2”.

Dialogues, readings and exercises, with audio, taken step by step. Turn on Word meanings and tap any word to see what it means; a word you tap is saved to My words. Each lesson also has Search this course, Start over and Report a problem.

Open the lesson list

Lessons is the list of full lessons for your language. Course is the map of every level, from Beginner — starting at the alphabet — through A1 to C2: practice steps for grammar and vocabulary, a level test at the top of each level, and the lessons as steps where a lesson course exists.

A day counts when you do any graded activity. For every 7 days you practise you earn a streak freeze (you can hold 2). If you miss a day, one is used automatically and your streak continues.

Latin American Spanish, without vosotros, in the lessons, the Course map and the quizzes.

• Reading — Books, plus Make a text: a text at the level, length, topic, format and mood you choose.
• Listening — listening practice and dictation.
• Speaking — read aloud and get scored word by word, then take a scored Speaking quiz.
• Writing — feedback on anything you write, with your mistakes explained.
• Translator — natural translation that also fixes your mistakes, with an output level and a choice of tone.
• Letter writer — formal letters, emails and cover letters, with adjustable tone.
• AI instructions — write or improve an instruction for an AI chat or image tool.
• Games and quizzes — Topics, Spell my words and Picture spelling.
• Lexi — open-ended chat practice with an AI conversation partner.
• My words and Progress — your saved vocabulary and your skills radar.

Open Tools · Open Practice

Every free account gets 56 free uses across five pools: Learn 10 (Make a text · Speaking · Conversation), Play 10 (Dictation · Topics · Picture spelling), Course 6, Tools 20 (Translator · Letter writer · Writing · AI instructions) and Quiz 10. Each pool refills one month after it last reset. Lessons, books and the picture album do not use them.

A subscription removes the pools. See Pricing.

Every account, free or paid, has a daily AI spending cap of about $1 so that one account cannot run up the AI bill. When you reach it, the AI tools pause until the next day (UTC); lessons, books and saved audio keep working. Writing’s rewrite has its own daily count: 3 on the free plan, 15 with a subscription.

Use Report a problem under the result. It goes straight to the team, and our reply is emailed to you and shown under Me → My reports. Guests can report too; an email address is optional.

Under Reading → Books each book opens as a page-turning book, in parts. Turn on Word meanings and tap a word to see what it means — the word is saved to My words. Your place is kept, and Report a problem is there if a page is wrong.

A picture album of around 2,700 photographs on 37 shelves, each captioned in the language you are learning and spoken aloud — the full album in 37 languages. Save any word to My words, or play Picture spelling: see a picture, spell the word.

Open the album

Tap a word in a lesson, a book or a text, or press Save to my words on a picture. My words keeps them with spaced repetition and eight quiz styles, from multiple choice to listening, word order and spelling.

$2.99 a month or $29.99 a year. Prices include applicable taxes where required by law. Subscriptions renew automatically until cancelled. The free plan has no time limit.

See what is included

Open Settings → Account and, under Plan, press Manage subscription. It opens your billing portal, where you can cancel; your access continues until the end of the period you have paid for. If you subscribed through the App Store or Google Play, cancel in your store’s subscription settings instead.

Monthly subscriptions are non-refundable; you can cancel at any time. Annual subscriptions can be refunded in full within 14 days of purchase. Write to support.ilexibox@gmail.com with your account email. Full details: Refund policy.

On the log-in page press Forgot password? and follow the email.

Open Settings → Account → Delete my account. It is immediate and permanent. If a subscription is still active, cancel it first so you are not charged again. If you cannot sign in, email support.ilexibox@gmail.com from the address on your account. Details: Delete your account.

It is sent to an AI provider to produce the answer. What is stored, what is sent, how long it is kept and how to delete it are set out in the Privacy policy.

Yes. Open Settings → Account and, under My data, press Download my data (JSON), or View my data as a page for a single web page you can read offline or print.

Replies to your reports; a weekly recap every Monday if you switch it on under Me; and a daily reminder if you switch that on under Settings → Daily reminder — off by default, one short email a day at the hour you choose, in your time zone (a notification instead in the apps). Every email has an unsubscribe link.